White Label Mobile App
Just when you think that a concierge service is what you need to make your life simpler, along comes technology with an even better solution: a digital personal assistant app.
Innovative Digital Technology
Use innovative digital technology to transform your business
Is your business being left behind when it comes to technology? Innovation in this industry is happening at a rapid rate and it’s essential for companies to adapt to these changes to stay ahead of their competitors. If you have a traditional business model, you need to alter the way you think about and consume technology in order to grow into a successful digital business.Can humans and Artificial Intelligence be friends?
Everyone has watched at least one science fiction movie where a super intelligent robot goes rogue and tries to destroy all humanity. It might seem like a scenario best left in a movie script, but for some innovators (including Bill Gates and Elon Musk) they’re concerned about the direction that Artificial Intelligence (AI) is taking. However, there’s no reason to fear AI, particularly when it’s used in conjunction with human consciousness.
Five tips to ensure brand loyalty
With a resource like the Internet readily available, customers and employees are far more empowered and educated about their choices than ever before. This means that brands looking to retain and grow genuinely loyal followers need to work even harder to stay ahead of the competition. Here are five points to get you started:
Boost Your Customer Retention
In an ambitious economy such as ours, how do you stand out from your competitors? How do you ensure that you retain your customers? The answer is simple, a digital, customised benefits programme. With technological developments, it’s becoming easier to build and implement digital platforms to reward your customers for their support. So how can you effectively use a digital benefits programme to improve customer retention? Through the following five methods.
Is there space for concierge services in the on-demand economy?
The PLP Group is taking their concierge services to new heights by incorporating on-demand technology in their product offerings. Not only is the on-demand economy reinforcing how consumers interact with businesses but it’s also forcing businesses to relook their business strategies.
PLP and Intraday Automation
With the on-demand economy forcing organisations to relook how they interact with clients, it comes as no surprise that call centres are incorporating Intraday Automation into their everyday tasks.