Is there space for concierge services in the on-demand economy?
The PLP Group is taking their concierge services to new heights by incorporating on-demand technology in their product offerings. Not only is the on-demand economy reinforcing how consumers interact with businesses but it’s also forcing businesses to relook their business strategies.
PLP and Intraday Automation
With the on-demand economy forcing organisations to relook how they interact with clients, it comes as no surprise that call centres are incorporating Intraday Automation into their everyday tasks.