PLP Group (through its subsidiary LEAP) delivers a solution aimed at assisting small to medium-sized business customer bases with access to business support, access to markets and access to finance. Through extensive research, our team identified key gap areas and developed a product mix that offers the most comprehensive assistance solution to SMEs, whilst driving our client’s high levels of retention and improving acquisition rates of their business customers.
We manage customer interactions, offer real-time reporting and data analytics of customer programmes. Our international service footprint is hosted on our own proprietary CSM system using VPN technology, which allows PLP to provide a seamless, integrated service and reporting backbone whether the service is facilitated in Johannesburg, Sydney or any international destination.
For more information on our offering for small businesses please go to www.leapco.co.za