Telecommunications giant, Ericsson, will venture into a new era in employee support solutions on 1 December 2009. Called Ask Eric, this unique programme is the first to integrate an employee wellness, work/life balance and administrative support programme in a holistic approach to human resource issues.“This new thinking represents the future of employee assistance and can be outsourced in its entirety, taking a huge load of the shoulders of HR management,” says Audrey Makofane, OD&n