Backed by a comprehensive website providing tools and applications for SME, our highly efficient business assistance call centres operate 24/7, 365 days a year and are committed to resolving all your SME customer's requests, queries and problems. This is another way in which retention of SME customers is achieved, which in turn leads to increased dependency on your brand, entrenching you as an integral part of their lives.
Our massive buying and negotiating power is achieved through servicing of over 2 million customers, allowing your SME customers to enjoy the advantages and benefits of a large corporate whilst still maintaining the efficiency and dynamism of a smaller entity. SME customer benefits:
- Comprehensive business support solutions across the 6 crucial areas of business management
- Broad range discounted procurement of up to 20%
- Expert advice from industry professionals on a broad range of business topics
- Online assessments and training
- A consolidated online platform allowing internal communication between SME's
- Full access to services 24/7
- People centric technology driven solutions, allowing customers the option of seeking one on one assistance or running the program remotely from our online platform